CORE BUSINESS

  • Order Management

    Manage laboratory orders from clients and track them through the laboratory workflow.

    Order Management
    • Receiving orders from customers and registering samples.
    • Tracking status of each order from receipt to completion.
    • Prioritizing orders based on customer requirements, sample type, and turnaround time.
    • Ability to schedule orders based on laboratory workload and capacity.
    • Pre-defined processing steps to guide and ensure tests are processed correctly.
    • Releasing ready results to customer with various delivery methods.
  • Sample Collection and Distribution

    Accurately and efficiently collect and record information about samples that are submitted to the laboratory for testing.

    Sample Collection
    • Tracking the movement of samples and maintaining a complete chain of custody record.
    • Preparing samples for testing, including aliquoting and dilution.
    • Distributing samples to the appropriate testing locations within the laboratory.
  • Workload Management

    Efficiently manage and allocate laboratory resources such as personnel and equipment to maximize productivity.

    Workload Management
    • Prioritizing tests based on urgency or criticality.
    • Efficient resources allocation based on the availability of instruments and technicians.
    • Tracking tests performance including turnaround time and accuracy.
  • Customer Accounting

    Streamline customer billing and invoicing processes with different payment methods and multiple price lists.

    Customer Accounting
    • Generating invoices for testing services and tracking received payments.
    • Managing credit limits for customers in order to prevent over-extending credit.
  • Results Entry and Review

    Accurately record and manage test results in a centralized manner, ensuring data integrity and traceability.

    Results Entry
    • Automated transfer of results from lab devices to the system.
    • User-friendly interface for manual result entry.
    • Validating rules to ensure data falls within acceptable ranges.
    • Results entry based on predefined authentication and privileges.
    • Capability of automatic calculations and full change tracking.
  • Statistics Reports

    Allow laboratory managers to identify trends, track performance, and make data-driven decisions.

    Statistics Reports
    • Display key performance indicators (KPIs) and relevant metrics.
    • Analyze trends in test results and turnaround times.
    • Export reports to various formats for stakeholders.
  • Extra Modules: Precision, Accuracy, Efficiency, and Reliability Sample Assignment and Tracking

    Designed to manage and track the movement of samples within the laboratory.

    Sample Assignment
    • Create sample records with unique identifiers.
    • Generate metrics related to processing and turnaround time.
    • Manage chain of custody records for every sample handler.
  • Equipment Interfacing Management

    Direct communication between laboratory instruments and LIMS to eliminate manual entry.

    Equipment Interfacing
    • Eliminating manual data entry to ensure data accuracy.
    • Bidirectional communication with instruments in real-time.
    • Support for a variety of instrument communication protocols.
    • Automated validation against predefined rules.
  • Sample Storage Management

    Manage storage locations, optimize capacity, and ensure regulatory compliance.

    Storage Management
    • Track exact locations including unit, shelf, and position.
    • Manage retrieval history and quantity tracking.
    • Real-time location updates and notifications.
  • Auto-Evaluation Module

    Reduce workload and improve accuracy through predefined evaluation rules and algorithms.

    Auto-Evaluation
    • Significantly reduce time for result evaluation and release.
    • Minimize human error risk in the testing process.
    • Fully customizable rules to suit specific laboratory needs.
  • Quality Control Module

    Critical function to ensure laboratory results meet internal and external quality standards.

    Quality Control
    • Scheduling and tracking quality control tests.
    • Monitoring instrument performance with automated alerts.
    • Long-term trend analysis for QC data patterns.
  • Quality Assurance and Documentation

    Ensuring compliance with standards like ISO 17025 through rigorous documentation.

    Quality Assurance
    • Store SOPs, test methods, and staff training records.
    • Manage calibration and maintenance schedules for all instruments.
    • Framework for monitoring laboratory reliability and competency.
  • Outsource Labs Manager

    Manage relationships with third-party contract laboratories via a centralized platform.

    • Manage sample flow and shipment tracking with external labs.
    • Seamless data exchange for external test results.
    • Cost and performance analysis for outsourced testing.
  • Dashboard Management

    High-level graphical overview of laboratory operations to support informed decision-making.

    Dashboard Management
    • Customizable dashboards for analysts, managers, and admins.
    • Advanced visualizations including histograms and heat maps.
    • Data mining to identify patterns and gain competitive advantages.
  • Results Portal

    Timely and secure sharing of test results with customers while maintaining privacy.

    Results Portal 1
    Results Portal 2
    • Authenticated access based on login credentials.
    • Real-time access to test results as they become available.
    • Interactive tools to analyze portal traffic and customer usage.
  • Notifications Management

    Real-time updates on sample status via SMS or E-mail for personnel and customers.

    • Deliver critical messages regarding sample arrival or test completion.
    • Automated alerts for results falling outside acceptable ranges.
    • Emergency notifications for power outages or malfunctions.
    • Improved overall functionality through instant communication.