What makes LDM the 1st choice for laboratory professionals?

  • Ease of use

    LDM core module is the engine that runs basic LIMS functions, like patient-data management, order entry, test necessity check, sample labeling, work-list distribution, result entry, review and release, workflow monitoring, and management reports. LDM core module is exceptionally user friendly with very short steps to perform any function.

    Ease of use
  • Reliability

    LDM is built upon the most trusted name in database technology, Oracle. It provides optimum data storage, security, and performance. LDM is now installed in more than 700 customers in more than 2,000 labs in 12 countries—serving more than 250,000 patients per day—and continues to grow in the Middle East.

    Reliability
  • Configurability

    LDM is configurable to manage workflow through different laboratory areas—from order entry through distribution, scheduling, sample tracking, results release, to final report production.

  • Flexibility

    Depending on your business needs, infrastructure, and budget, LDM can be implemented in one of the following two architectures.

    Flexibility
  • Connectivity

    Automating data exchange between LIMS and automated laboratory analyzers dramatically speeds up the analysis process and eliminates many potential sample programming and result typing errors. LDM interfaces with more than 2,000 analyzers of over 600 different clinical analyzer models, including core lab automation systems, pre-analytical instruments, and smaller analyzers.

  • 24×7 Support

    Our support team delivers predictable, reliable, responsive, and timely service through a single point of contact for all service requests, common services, and support processes. Our technical team is always available to answer questions and promptly resolve service requests. The National Technology service team includes experienced system and technology specialists providing expedient and reliable solutions to customer requests.

  • Openness

    LDM integrates with Hospital Information Systems (HIS), Electronic Medical Records (EMR), and financial systems using standards such as HL7 and implements ICD-10, LOINC, CPT-4 codes, and APIs. Custom integrations are developed for systems not supporting the HL7 format.

    Openness
  • Quality

    National Technology is committed to applying solid software development methodologies and quality procedures along with project management methodologies to ensure all implementation processes are completed on time. Our robust software complies with both structural and functional quality standards, enabling us to confidently describe LDM as a world-class system.

  • LDM Mobile Applications Suite
    LDM Mobile Suite Overview
    First: Individual Patient Application1- Individual Clients Application a. For patients and doctors to: i. Request home visit or book appointment at a lab branch. ii. Collect results and see testing history b. Send information, promotions and news to all clients. c. Direct channel to get feedback from clients. d. Health tips and newsletters2- Home visits and Client Samples Collector Application a. Receives patients’ home visit requests from all communication channels, such as the patients’ mobile application, call center, social media, etc. b. Assign home visits to sample collection phlebotomists according to geographic area and availability. c. Follow up the phlebotomist visit until completion.Second: Lab to Lab (B2B) Client App3- Outreach and Client Labs Mobile Application a. Receives orders from client labs. b. Assign a representative to pick up the samples from the client lab. c. Receive payments from client labs. d. Client labs can follow up the work progress of their samples.4- Laboratory Samples Collector Application a. Receives laboratory requests for sample pickup. b. Follow up the collection process.LDM Mobile Application Benefits1- LDM Mobile App – Patient Solution Key Benefits • Easy & Secure Access to Results   • Patients can view lab results anytime, anywhere   • Reduces dependency on physical visits and printed reports   • Faster access improves patient satisfaction and trust • Improved Patient Awareness & Education   • Display scientific content, health tips, and medical events   • Helps patients better understand tests and results • Clear Visibility of Lab Services   • Patients can browse available lab services and packages   • Better understanding of test options before visiting   • Increases service utilization and upselling opportunities • Strong Patient Engagement & Loyalty   • Direct communication channel with patients   • Promotes loyalty through transparency and ease of use   • Enhances the lab’s digital image and competitiveness2- LDM Mobile App – Connect & Collect (Lab-to-Lab Solution) A. Connect – Small Labs Registration App Benefits for Small Labs   • Simple and fast patient registration   • No need for complex LIS systems   • Digital submission reduces errors and paperwork   • Easy integration with large lab systems Benefits for Large Labs   • Standardized registration data from all partner labs   • Reduced manual re-entry and data inconsistencies   • Faster sample processing and turnaround time   • Expands business network without heavy infrastructureB. Collect – Sample & Payment Collection App Benefits for Representatives   • Clear daily task list (labs to visit, samples to collect)   • Digital confirmation of sample pickup and delivery   • Tracks collected cash / payments accurately   • Reduces disputes and manual reporting Benefits for Operations & Finance   • Full traceability of samples from small labs to main lab   • Improved accountability for money collection   • Faster reconciliation and reduced financial leakageOverall Connect & Collect Benefits   • End-to-end visibility of lab-to-lab workflow   • Reduced operational risks and delays   • Improved data accuracy and compliance   • Scalable solution to onboard more small labs easily   • Strengthens partnerships between labs